Privacy Policy

Who We Are

Coach for Life (“CFL,” “we,” “us,” or “our”) is a global biblical relationship coaching ministry led by Chandran, a Malaysian-born coach serving clients worldwide through teleconference and chat. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at coachforlife.global, our mobile application available on Google Play, and any related services (collectively, the “Services”).

What Information We Collect

Information You Provide Directly

We collect information that you voluntarily submit to us, including when you:

• Fill out our contact form (name, email address, phone number, and your message)
• Book a coaching session via teleconference or chat
• Subscribe to our daily devotional content or blog updates
• Create an account on our platform
• Correspond with us by email at chandran@coachforlife.global

Information Collected Automatically

When you access our Services, we may automatically collect technical data such as your device type, browser version, operating system, IP address, referring URL, pages visited, and general usage patterns. This information helps us improve performance, diagnose issues, and understand how our content is used across regions and languages.

How We Use Your Information

We process the information we collect for the following purposes:

• Coaching delivery — to respond to your inquiries, schedule sessions, and provide personalized biblical relationship coaching
• Content delivery — to deliver daily devotionals, blog articles, and Bible study materials in your preferred language and age group
• Service improvement — to analyze usage patterns, optimize our website and app performance, and develop new features
• Communication — to send appointment confirmations, resource recommendations, and occasional ministry updates
• Security — to maintain the integrity and security of our platform, detect abuse, and comply with legal obligations

Coaching Session Confidentiality

All information shared during coaching sessions — whether via teleconference or chat — is treated with the highest level of confidentiality. We will not disclose the content, nature, or existence of your sessions to any third party without your explicit written consent, except where required by law to protect against imminent harm to yourself or others. This commitment to confidentiality is foundational to the trust required in biblical relationship coaching.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• With your consent — when you explicitly authorize us to share information
• Service providers — with trusted partners who help us operate our platform (hosting, email delivery, analytics), bound by data protection agreements
• Legal requirements — to comply with applicable law, regulation, or legal process
• Safety — to protect the rights, safety, or property of Coach for Life, our users, or the public

Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. Our Services are served exclusively over HTTPS, and we use encrypted authentication for all account access. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our Services use cookies and similar technologies for session management, authentication, and basic analytics. We use essential cookies that are strictly necessary for the platform to function. You may adjust your browser settings to refuse cookies, though this may limit certain features such as staying logged in to your account.

Multilingual Content and Age-Appropriate Design

Coach for Life produces devotional content in 10 languages (Arabic, Chinese, English, French, Hindi, Indonesian, Malay, Portuguese, Spanish, and Tamil) tailored for six age groups: preteens (8–12), teens (13–17), young adults (18–30), adults (31–59), golden age (60+), and a Special Needs track accessible across every age. Our content for younger audiences uses simplified, age-appropriate language and does not collect personal information from minors. Scripture study in the original Hebrew, Greek, and Chinese Oracle Bone scripts informs the theological foundation of all content but is not itself a translation target.

Children's Privacy

We do not knowingly collect personal information directly from children under 13 without verified parental consent. Our devotional content for preteens (8–12) is designed to be consumed with parental guidance. If you believe a child has provided us with personal information without appropriate consent, please contact us at chandran@coachforlife.global so we can promptly delete that information.

Your Data Rights

Depending on your jurisdiction (including under GDPR, PDPA Malaysia, and other applicable data protection laws), you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete data
• Deletion — request that we delete your personal data
• Portability — receive your data in a structured, machine-readable format
• Withdrawal of consent — withdraw consent for data processing at any time
• Objection — object to or restrict certain data processing activities

To exercise any of these rights, contact us at chandran@coachforlife.global. We will respond within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Coaching session notes are retained for up to 3 years after your last session unless you request earlier deletion. Contact form submissions are retained for 1 year.

International Data Transfers

Coach for Life serves clients worldwide. Your data may be processed in countries other than your own, including Malaysia and the United States (where our hosting infrastructure is located). We ensure appropriate safeguards are in place for any cross-border data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly. Continued use of our Services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: